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Showing posts from October, 2023

Simplifying Order Management with WhatsApp and Communicat-O

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Did you know that over 50 million businesses globally are now using WhatsApp for business? It’s not just about “pinging” messages; it’s about “pinging” orders, inquiries, and feedback. As the digital dining table of business expands, it’s no longer just about setting up shop but ensuring the silverware, aka order management, is spot on. With an increasing number of businesses setting up their Online Store on WhatsApp, the need for efficient order management tools has never been more pronounced. In this modern world of business management, CRMs like Salesforce and applications like Communicat-O are making the leap. The Rise of WhatsApp-based Business Operations WhatsApp has undoubtedly emerged as a communication titan, but its prowess extends far beyond casual chats. A report from Statista indicates that a staggering 68% of small and medium-sized enterprises utilize WhatsApp for business operations. This platform’s charm lies not just in its vast user base, but also in its abil...

Improve Customer Experience with AI Chatbots on Whatsapp

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Once known primarily for personal chats, WhatsApp has transformed into a behemoth in the business communication world. With a massive global outreach of over 2 billion users, it’s no surprise that businesses are leveraging its potential. A recent survey underscores this trend: a dominant 68% of consumers now lean heavily on messaging as their top choice for brand interaction. This changing dynamic necessitates businesses to be not only digitally adept but also innovative and preemptive. AI chatbots on WhatsApp are emerging as the solution. These digital conductors are not just reactive tools; they’re spearheading a revolution, crafting a new, enriched chapter in business communication. As we journey ahead, let’s explore the nuances of this profound transformation where chatbots set the rhythm and pace. The Power and Potential of AI Chatbots on WhatsApp: Imagine a world where business queries get instant responses, irrespective of time zones or human availability. That’s the prowess AI ...